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Celebrating a Successful First Week with Our New Technical Instructor Physiotherapy Assistant!




Dear readers, we are thrilled to share the exciting news of our new team member's successful first week at our home

physio business! It's been an incredible journey for our talented technical instructor physiotherapy assistant Arlene, who

has quickly made a positive impact on our patients' lives. Join us as we celebrate her achievements and the wonderful bonds she has already formed through her personalised approach.


Building Personal Connections:


In just one week, our exceptional technical instructor physiotherapy assistant has shown incredible dedication and a natural ability to connect with our patients on a deeper level. She understands the importance of treating patients as individuals and has taken the time to learn about their hobbies and interests. By doing so, she has created a unique and personalised experience for each patient, ensuring their treatment journey is as enjoyable as it is effective.


Hobbies that Unite:


The power of shared interests should never be underestimated, and Arlene has beautifully incorporated this principle into her treatment approach. For example, one of her patients is an avid tennis enthusiast, and she found common ground by discussing their favorite players and Wimbledon. Another patient is a keen rugby enthusiast! She knew lots of people that Arlene knew through the game and talked lots about Bill McLaren - as he was Arlene's gym teacher at school and her dad used to play golf with him!! This not only created a friendly and relaxed atmosphere but also allowed the patient to feel understood and supported beyond their physical therapy needs. It's amazing how a shared passion for a hobby like tennis can transcend the treatment room and create a meaningful connection between patient and therapist.


The Sweet Bond of Cake:


They say that "cake brings people together," and in our case, it couldn't be truer. Our technical instructor physiotherapy assistant has discovered that many of our patients have a love for baking or enjoy sampling different sweet treats. To foster these connections, she has surprised them with homemade treats on occasion, sparking conversations about favorite recipes, baking tips, and memories associated with special desserts. Through the simple act of sharing cake, she has fostered a warm and comforting environment where patients feel valued and cared for.


A Holistic Approach and Teamwork:


At HomePhysio By Nicola Ltd, we strongly believe in a holistic approach to patient care, addressing both the physical and emotional aspects of rehabilitation. Our new technical instructor physiotherapy assistant embodies this philosophy and works closely with our team to ensure a comprehensive and collaborative approach to treatment. By collaborating with expertise of our entire team, she can provide the best possible care to our patients, offering tailored solutions that go beyond standard protocols.


We are delighted to congratulate our talented technical instructor physiotherapy assistant Arlene on completing her first full week of treating patients in their own homes. Her ability to develop individualised bonds with patients through their hobbies and interests, as well as her thoughtful gestures like sharing cake, has made a significant impact on their well-being. We're proud to have her as part of our team and look forward to witnessing the continued growth of these meaningful connections.


Together, we remain committed to providing holistic care and working as a team to make a positive difference in the lives of our patients across the Scottish Borders.


Congratulations once again, and here's to many more successful weeks ahead!



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